AI training policy
What we do (and don't) train AI on
Plain English first. The trust contract matters more than the model. We don't train AI on the private things you say to us. We never will.
Last reviewed 2026-05-14. Future Assistants Ltd (company no. 17123132), registered in England & Wales — registered office: 4th Floor, Silverstream House, 45 Fitzroy Street, Fitzrovia, London W1T 6EB.
Off-limits forever
These categories are never used for training, regardless of consent. This list is binding and only changes after 30 days' notice and re-consent.
- Direct messages (DMs and group chats)
- Memory entries — anything stored under your assistant's memory
- Vault items — private notes, files, photos, videos, audio
- Onboarding answers and personal-context inputs
- Support / clinic surface posts
- Dating profiles, matches, and chats (Once app)
- Kid-safe sessions
- Anything authored by a child (under-18)
- Crisis events and panic-button interactions
- Anything you have not actively chosen to publish in public
Opt-in only · default off
If we ever build a Future Assistants–trained model, the following may be used as training data only with your explicit opt-in, per category, revocable any time at Settings → Privacy → AI training.
- Public World posts you've authored (Forum, Feed, Lounge, Channels — only posts marked public)
- Public Nexus Profile content (bio, links, public sections only)
- Marketplace listings you've published
- Feedback ratings (👍 / 👎) you give to model outputs, when you choose to send them
Routing & preference data — a separate opt-in
Separately from the AI-training toggles above, FA also asks whether you'll let it record data about how it routed your requests — which model handled them, and how it went — to improve the routing system itself (not to train a model on your words). This is its own toggle at Settings → Privacy → AI training → Routing & preference data, off by default, revocable any time. When it's off, none of the following is captured for you:
- Which model/provider handled a given request of yours
- A short preview of what kind of task it was — not your full message, unless you've also opted in to training on your public posts or ratings above
- Coarse outcome signals: roughly how much it cost, how long it took, whether it errored, and any 👍/👎 you gave
This capture is switched off platform-wide until it has been reviewed and rolled out deliberately, regardless of your personal toggle — turning your toggle on registers your consent for when it does go live, it does not switch anything on by itself.
Inference vs training
Inference (the live AI replies you see) is separate from training (what shapes the model). Inference uses third-party providers (OpenRouter, Anthropic, OpenAI, Google, Inworld for voice). We have configured zero-retention / no-training options where the provider supports them. No private surface (DMs, memory, vault, etc.) is sent to a provider that retains or trains on data.
Read the full AI Transparency Notice for which providers handle which surfaces.
Specialised models — our plan
We expect to ship small, specialised first-party models over time, in this order: FA Personal Mini (memory + lane awareness) → family / kid-safe → support-aware → domain models if a clear case emerges. Initial training uses synthetic conversations and public-domain corpora — never user data. If, later, opt-in user contributions help refine these models, contributors will be credited (where they choose), notified before each training run, and able to revoke consent through Settings.
Children
Under-18 content is never used for training, even with consent. Parental consent does not unlock training rights for a child's data. This is non-negotiable.
Your controls
- · Settings → Privacy → AI training — per-category opt-in toggles (default off)
- · Settings → Privacy → AI training → Routing & preference data — separate opt-in for routing/model-selection capture (default off)
- · Settings → Privacy → Export my data — full export of your content
- · Settings → Privacy → Delete account — full removal across surfaces
- · Withdraw consent + remove prior contributions — same panel, "Remove my prior contributions"
Questions: privacy@futureassistants.co.uk. Complaints can be escalated to the UK Information Commissioner's Office.